I receive a call from my friends at Globe, (Refer my article “Bad Dongle” 10 September 21012) they are sure that they have solved my old Bad Dongle problem, I’m thinking; “Right, and I just saw Big Foot in my yard!” But I’ll make the trip to the New SM Mall in Olongapo anyway, because I’m a glutton for punishment, and besides what else have I got to do that day?
Putting my old dongle in my pocket (Not a word mind you, not a word!) and with a plan for other things I wanted to do while in the BIG PO, I slipped and slid down my newly graded sloppy road, made a left turn onto the torn up National Highway and headed for the back gate of Subic Free Port. Stopping at the Land Bank ATM as per usual to get bucks, we parked the car by Dunkin’ Donuts and walked over the bridge to town.
First we walked up to Data Works Computer Shop, to check on our daughters Sony Lap top, which had stopped computing and we wished to find out why;.” Oh, sir you must need a new Mother Board! The repairman stated. Then in a second breath told me it would cost Php. 35,000.00. Assuming I was getting the entire family including cousins with that “Mother” I’m thinking it would cost less to buy her a new “Puter” than fix her not so old one. I’ll mark that as a very disappointing turn of events, to say the least.
Off to Globe, to see what solution they have come up with for my burning dongle problem (Again; don’t say it). Take a number, sit and wait. Then Jhoy calls me up to the counter, she knows me and she knows why I’m there. That is an auspicious beginning! Johan the manager appears smiling with a look of self satisfaction one gets by knowing he has done his part in aiding a loyal Globe customer.
Is it going to be a simple fix, oh come on, where do I live? It has to be convoluted or it won’t work. Their plan: I purchase the new dongle he has found for me and he guaranteed that it will pull in the 3G signal I need, but first I must cancel my excising contract, which will take a week and a trip to their business office. Then return and they will start my new contract that will only take a day or two (OR three or four) to activate. It’s as simple as ABC. Ah, a Michael Jackson song from when he was a young man.
Johan needed help from me to streamline this 10 plus day process. So I posed the question; “Johan the sim card in my Bad Dongle is the thing that your computers recognize in order to bill me, debar?” he agreed, so since I now own both dongles, could I but remove the sim from my old one and insert it into my knew one keeping the old contract in effect, and thus bypassing all that time consuming BS stuff. True a lot of people working for Globe will have nothing to do that week, and I’ll be accused of being the “Ugly Kano”, but I just didn’t care.
In my many, many years here in the Philippines I have never seen a head scratch applied with such power and determination. His eyes went blank, as if he fell into a deep coma. It was so bad he had to leave the room. Now with Jhoy, a light come on in her eyes and a smile appeared on her face, while she slowly jerked her arm up into the universal “YES” jester. She got it, and then Johan returned with a smile from ear to ear, with a look of new found respect for the old Kano. Mr. Paul, I know your plan will work, and you’ll be online as soon as you get home. The bells started ringing, the heavenly choir started singing, and rockets were going off and I with new found dignity sat a little straighter in my chair. Even Mayang looked at me in awe, and told the story over and over to her sister, daughter and our two nieces when we arrived home. By the way my plan “B” was to nod my head yes to their plan and go home and do it my way anyway!
It turned out perfect you’d say, well remember Paul is still involved, as I was installing it into my computer I got Zippo, nada, zilch and nothing happened, oh what the hell, I’m thinking, it just the way it is. Until my wonderful daughter Ymir Thea looked at the computer and said; Daddy, you failed to enter the password to activate the new dongle. Plus she found the password in the tiny little instruction book Globe provided to me, that my 65 year old eyes could not have read when I was twenty.
The old dongle (Hey, remember my warning from above), took 3 hours to download one song, and the new and improved dongle, took 12 minutes to download the entire album. 3g, do I even have to mention that? That’s it until the next problem rears its ugly head. But they love me at the Globe shop!
Just to prove computers are put on Earth to vex me, I was told that this new dongle was set up for 4G. Wait, wait for it! Dinalupihan Bataan is not set up to receive the 4G signal. Please Wait! 4G who cares, my daughter, my wife and our two nieces are all sitting in the living room with the Wi-Fi buzzing in their cell phones, pleased as punch. Thank you Mr. Globe!