Stuff just lasts a long time at “Casa Mayang” (My wife’s nickname) in 1998 we went to Ocampo’s Dept. Store in beautiful Downtown Olongapo here in Zambales Province, on the Island of Luzon. By the way, as it happens worldwide, with the advent of two new malls it was the death null for this very […]
The warranty is null and void
Four years ago we bought a new car here in the Philippines; I was busy at the time looking for a previously owned car; as 1978 was the last time I purchased a new car. My reasoning was simple, I was a sailor who was at sea for months at a time and had to […]
Philippine Airlines Flakey Flight Sked Advisory
Yesterday, I got an e-mail from a friend who is going to be visiting Mindanao. He asked that I keep the details of his request private, and this I am publishing this article without a name, but detailing my friend’s experiences of trying to travel during Philippine Airline’s current labor problems. Enjoy the article and […]
The call that didn’t come
Again, this week, I am sharing my column from SunStar Davao here on LiP. This article is appearing in SunStar on Friday, November 6, and the same day here on LiP. Enjoy the article. Does PLDT know what customer service is? It would seem that they don’t, based on my recent experience with them. I […]
Parts and Service, do they exist anymore?
Over a year ago we purchased a two door fridge from SM Appliance Center here in Davao. It was a pretty good size fridge. Before we bought this fridge we brought the one we have from the States when we came here. Our old one was already over 10 years old so we thought it’s […]
Revisiting Customer Service
You know, the other day John made a post about customer service in the Philippines. He had some things to say that I really agreed with. One of the things he specifically pointed out was the bagging of the goods purchased. I wanted to look at this a bit more. When John posted about customer […]